As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.


ISO 9001 Quality ISO 17025 Laboratory ISO 21001 Education ISO 29990- 29993 Learning & Development ISO 13485 Medical Devices ISO 15189 Medical Laboratory ISO 10000 Series Customer Satisfaction ISO 30301 Records/Document ISO 18404 Lean Six Sigma ISO 21500 Project Management ISO 20700 Management Consultancy ISO 16949 Automotive Quality Management JCI Accreditation
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