To minimize the impact of disasters, terrorist attacks and other major incidents, ISO has published a new standard for emergency management and incident response. ISO 22320:2011, Societal security – Emergency management – Requirements for incident response, will help save lives, mitigate harm and damage and ensure continuity of basic services such as health, rescue services, water and food supplies, and electricity and fuel delivery.

ISO 22320 is an international standard which defines the requirements for incident response, and allows public and private organizations to establish and enhance their abilities to respond to any type of emergencies regardless its magnitude ISO 22320 helps to mitigate threats and damages and ensures continuity of basic facilities such as water and food supplies, health, rescue services, fuel delivery, and electricity. Emergency Management ensures that all related parties are on the same page during a disaster in order to minimize the chances of misunderstandings and ensure a more effective use of the combined resources. It encourages developing and implementing incident response measures, to ensure a response which is suitable to the needs of the affected population.


ISO 22301 Business Continuity ISO 22316 Organizational Resilience ISO 22317 Business Impact Analysis ISO 22320 Emergency Management Disaster Recovery ISO 28000 Supply Chain Security
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